We strive to provide top-notch service for our video door phone systems. Here’s an overview of our repair and reinstallation process:
Repair and Reinstallation Timeline
Once your Commax video door phone unit is taken to our service center in Mumbai, the average time for repair and reinstallation is between 7 to 10 days. This timeline may vary depending on the complexity of the issue and the availability of parts.
Service Charges
Please note that there are additional service charges for the pickup of your unit. These charges are payable at the time of the visit to our service technician. The exact amount will be communicated to you before the service is initiated.
Part Replacement
In case of part replacement, our service center will provide you with a quotation outlining the additional cost. Once you approve the quotation, we will proceed with the replacement. Please note that part replacements may incur additional costs.
We understand that your Commax video door phone is an essential part of your security system. We are committed to resolving any issues promptly and efficiently. If you have any questions or concerns, please don’t hesitate to contact our customer service team.
Disclaimer: This information is for general reference only. For specific details regarding your repair and reinstallation, please contact our customer service team.